No DramaLegal
Written for a reader, not for a court. Ask us about anything here and we will explain it in plain language.
The detail
This explains what happens to the information you send us, in the order it happens. It is short because we collect little.
If anything here is unclear, write to us and we will explain it. That offer is real and it is the point of writing it this way.
We collect nothing about you until you fill in the enquiry form. There is no tracking pixel, no advertising network and no third-party cookie on this site.
The form asks for your email address and a description of what you need. Those two are required. It also offers five optional fields: links to a machine or quotation, destination country, budget, when you need it, and a phone or WhatsApp number. Optional means optional; leave them blank and the form still works.
We also record which page you sent the enquiry from, because a question asked from a packaging page usually needs a different answer than the same question asked from the homepage.
Your enquiry is emailed to the two people who answer enquiries, and a copy is stored in our contact system so we can find your earlier messages when you write again.
You receive one automatic email confirming we have it. That is the only automatic email we send. There is no newsletter, no drip sequence and no follow-up series. The next message you get from us is written by a person.
We use your information to answer your enquiry and to do the sourcing work you ask for. We do not sell it, rent it, or share it for anyone else's marketing.
Two suppliers process data on our behalf, and both are named here rather than described vaguely.
Brevo, based in France, sends our email and stores the contact record. Vercel, based in the United States, hosts the site and runs the form's server code.
Vercel Web Analytics counts page views without cookies and without identifying you. It records the page, the country and the type of device. It does not build a profile and cannot be used to recognise you on another site.
When we source a machine for you, we contact manufacturers with your requirements. We do not pass on your name, company or contact details to a manufacturer without asking you first.
If your enquiry does not become a project, we delete it 24 months after we last heard from you. Machinery buying cycles are long and a buyer who returns after a year should not have to start from nothing, but two years is where that stops being useful.
If your enquiry becomes a paid project, the project records are kept for seven years. That is the retention Dutch commercial and tax law requires of us, and it is not something we can shorten by choice.
You can ask us to delete your information earlier. Where the seven-year duty applies we will tell you which records we have to keep and why, and delete the rest.
You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write to the address at the end of this page and we will do it.
You do not need a reason and you do not need to use any particular wording. If we cannot do it, we will tell you why in plain language rather than citing a clause at you.
If you are in the EU or the UK and you think we have handled your information badly, you can complain to your national data protection authority. In the Netherlands that is the Autoriteit Persoonsgegevens.
This site sets no cookies of its own, and no advertising or analytics cookies. That is why there is no cookie banner: there is nothing to consent to.
If that changes, this section changes with it and a banner appears. We will not add tracking quietly and leave this paragraph as it is.
If we change how we handle your information, we change this page, and the date below changes with it. Material changes are dated rather than slipped in.
Last updated 30 September 2026.
The controller of your information is UIC International B.V., trading as No Drama China, registered with the Netherlands Chamber of Commerce (KvK) under number 42164611, VAT number NL869997117B01.
Write to info@nodramachina.com with anything on this page, including a request to see, correct or delete what we hold. A person reads it.
Questions
If something on this page is unclear, write to us and we will explain it in plain language.
Contact
Send a machine, a quotation you want checked, or a question. We reply with what we would look at first.
Sent
A person reads every message. You will hear back within one working day.
Not sent
Please email info@nodramachina.com directly and we will pick it up from there.